Privacy Policy

1. Information We Collect

We collect information you provide directly to us and information generated automatically when you use our website.

Information you provide

• Name, phone number, and email address when you submit a contact or inspection form
• Property address when requesting an inspection or estimate
• Job application details if you apply for a position
• Any messages or notes you include in form submissions

Information collected automatically

• Pages visited, time on site, and referring website (via cookies and analytics tools)
• Browser type, operating system, and approximate geographic location
• IP address for security and analytics purposes

2. How We Use Your Information

We use the information we collect only for legitimate business purposes:

• To respond to your inquiry, schedule an inspection, or provide an estimate
• To process job applications and contact candidates
• To follow up after completed services
• To improve our website and marketing based on aggregate analytics
• To send appointment reminders or service-related communications
• To comply with applicable laws and protect our legal interests

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Cookies and Tracking

Our website uses cookies and similar technologies to understand how visitors use the site. This includes Google Analytics, which collects anonymized traffic data. You can disable cookies in your browser settings at any time. Disabling cookies will not prevent you from using the site, but some features may work differently.

4. Data Security

We take reasonable technical and organizational measures to protect the information you share with us. Our website uses HTTPS encryption for all data in transit. Form submissions are transmitted securely and stored only in access-controlled systems. No method of transmission or storage is 100% secure; we will notify you promptly if we become aware of any breach affecting your personal data.

5. Third-Party Services

We may share your information with trusted third parties that help us operate our business, including scheduling software, CRM platforms, and financing partners. These providers are contractually required to use your information only to perform services for us and to protect it appropriately.

6. Your Rights

You have the right to request access to the personal information we hold about you, correct any inaccuracies, or request deletion. To exercise any of these rights, contact us using the information below. We will respond within 30 days.

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). Contact us for more information.

7. Changes to This Policy

We may update this privacy policy from time to time. When we do, we will update the "Last updated" date at the top. Continued use of our website after changes are posted constitutes acceptance of the updated policy.